How it Works

SmartVoice is a next generation Business Phone Service. It provides more features for less cost.

SmartVoice replaces your existing telephone lines with a VoIP alternative, but allows you to keep using your current phone equipment! You select the number of office locations, number of phone lines and types of phone numbers.

Two small pieces of equipment (a broadband network connection device and a VoIP gateway) are installed in each of your offices. The gateway connects to your existing phone system, and the network connection device links to a broadband voice circuit, installed as part of the SmartVoice Service, which is dedicated to your phone calls (no need to change or reconfigure your email and ISP service). We install and maintain the network connection device and gateway, so you don't have to worry about them. We also install and maintain the dedicated broadband connection . This broadband connection is exclusively for your phone calls, delivering much higher quality than typical "all-in-one voice and data" solutions. With SmartVoice's high quality broadband connection, you don't have to worry about your phone calls getting blocked or slowing down due to heavy traffic on the office LAN, unlike most other VoIP services.

Your SmartVoice Service will be configured to accommodate the number of phone lines and phone numbers you have ordered for each office. Additionally, you may select to add enhanced features which you can customize to meet your specific business needs.

How to Order:

Contact OneCall at 1-877-UNIFY-ME. We will need this information to place an order:

• Service administrator name, phone number, and e-mail address
• Number of offices and office locations
• Precise emergency location address of each office for purposes of 911 response
• Signed acknowledgement of 911 notification
• Name, address, and phone number of your phone system maintenance vendor
• Number of lines per office location
• Types of phone numbers needed
• Name and model of existing phone equipment
• Billing option (credit card or monthly invoice)
• List of any of your existing local and toll-free telephone numbers that you want to continue to use with the new service